Shipping & Returns
At Lush Life Deals, we want your shopping experience to be simple and convenient. This policy explains how shipping, returns, exchanges, and refunds are handled.
Shipping Availability
Lush Life Deals currently ships to customers within the United States.
Available shipping options and costs are displayed during checkout based on your delivery address and the items in your order.
Order Processing
Orders are processed after payment has been successfully received.
Processing time may vary depending on product availability and order volume. Orders are generally processed as quickly as possible.
Please note that processing time is separate from shipping transit time.
Delivery Times
Estimated delivery times may vary depending on the shipping method, destination, carrier, weather, holidays, and other circumstances outside our control.
Delivery estimates shown at checkout are estimates and are not guaranteed unless specifically stated otherwise.
Tracking
When tracking is available, tracking information will be provided once the shipment has been handed to the carrier.
Customers are responsible for providing an accurate and complete shipping address at checkout.
Incorrect Shipping Address
Please carefully review your shipping address before placing your order.
If an incorrect address is provided and the order has already shipped, we may not be able to change the delivery address. Additional shipping costs may apply if a package needs to be reshipped.
Lost, Delayed, or Stolen Packages
Once an order has been shipped, delivery is handled by the selected carrier.
If tracking shows that a package has been delivered but you cannot locate it, please check your delivery area and contact the carrier when appropriate. You may also contact us with your order information so we can assist.
Returns
We want you to be satisfied with your purchase. If you are not satisfied with an eligible item, please contact us before sending anything back.
Return Requirements
To qualify for a return, an item generally must:
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Be eligible for return under the applicable product policy
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Be in its original condition
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Include original packaging when applicable
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Include all applicable accessories and parts
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Not have been used, damaged, altered, or modified
Certain products may be non-returnable for health, hygiene, safety, or other reasons.
How to Request a Return
Before returning an item, contact Lush Life Deals with:
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Your order number
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The product name
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The reason for the return
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Photos, when applicable
We will review the request and provide return instructions if the item qualifies.
Please do not send a return to an address without receiving return instructions from us.
Damaged or Incorrect Items
If you receive an item that is damaged, defective, incorrect, or different from what you ordered, contact us as soon as possible after delivery.
Please provide your order number and clear photographs of the product and packaging when applicable.
After reviewing the issue, we may offer an appropriate solution such as a replacement or refund.
Refunds
Once an approved return has been received and reviewed, eligible refunds will be processed to the original payment method used for the purchase, unless otherwise agreed.
Your payment provider or financial institution may require additional time to post the refund to your account.
Return Shipping Costs
Return shipping responsibility may depend on the reason for the return and the applicable return terms.
If the return is due to receiving an incorrect or damaged item, contact us before returning it so we can review the situation and provide appropriate instructions.
Exchanges
If you would like to exchange an item, please contact us first. Exchange availability may depend on product availability and the condition of the item.
In some cases, returning the original item and placing a new order may be the available option.
Final Sale & Non-Returnable Items
Some products may be marked as final sale or non-returnable. Products that cannot be returned will be identified where applicable.
For health, hygiene, safety, or other product-specific reasons, certain pet products may not be eligible for return once opened or used.
Contact Us
Lush Life Deals
971 US Highway 202N, Ste R
Branchburg, NJ 08876
United States